SERVICES

Consulting Retainer
Project Work
Speaking Gigs


 
 

Nourishing MODERN HUNGERS of disconnection / dislocation through the design principle of FOODCARE — care for those we feed and those feeding us

 
 
 
 

User Research
structured interviews, co-creation research, participant observation, landscape review, experience audits, focus group moderation, ideation, semiotics, segmentation, classification, prioritization

 

 
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Strategic Insights
grounded on user needs, challenges and aspirations AND aligned with client’s strategic goals through messaging, storytelling, frameworks, channels, products, programs and services
 

 
 

Trend Track
emerging food behaviors, narratives and artifacts to increase organizational nimbleness, relevance and differentiation
 

 
 

Visioning
to engage stakeholders in new ways of thinking about food in culture that grows organizational capacity
 


current consulting retainerS

Food Ethnographer for Google Food and Perkins School for the Blind, providing user insights, multi-stakeholder design and strategic visioning


past CUSTOM PROJECTS

  • Food Ethnographer for UMass Amherst
  • Consumer / User Experience Researcher to food industry, including Walmart Labs, Good Dog, BrightFarms
  • Optimized  Whole Foods Market’s digital experience and new value strategy; Safeway’s gluten-free platform; sustainable packaging and premium product design — Kraft, Colgate, Seventh Generation
  • Created foundational consumer insights  for  Starbucks’ Evolution Fresh retail brand launch; Kraft Breakthrough Innovation’s pipeline for Millennial and Alone Eating; Seventh Generation’s expansion into mass markets
  • Identified global early signals (pre-trend) for Nestle, Kraft, Hersey and Johnson & Johnson
  • Brought deep user empathy to inform brand innovation and marketing campaigns for Kraft, Nestle, General Mills, Kellogg’s, Campbell’s, Heinz and PepsiCo

past SPEAKING GIGS

  • PepsiCo Bioactives Summit.  “The Magical Power of Bioactives in Personalized Beverages and Snacks”
  • Barilla Influencers Summit. “Trends in Fresh, Flavorful and Soulful and the Role of Grains”
  • Monterey Bay Aquarium’s Sustainable Food Institute & Food Industry Convening. “Role of Sustainability in Consumer Food Choices, Lifestyles, and Trends”
  • Google Restaurant Advisory Council. “Re-routing Lines of Future Fresh: User Trends in Digital Food Life”
  • Johnson and Johnson Consumer Day. “Deep Dive into the Health + Wellness Consumer”